Support Every Customer.
24/7. Automatically.
Not a chatbot. An AI agent trained on your business. Accurate answers, lead capture, bookings and sales guidance — all connected to your CRM.
The Difference Is
What It Can Do.
Basic chatbots follow scripts and fail the moment a question goes off-path. Machinence AI agents understand context, learn from your content and handle complex conversations accurately.
Every Unanswered Question
Is a Lost Customer.
Customers who do not get instant, accurate answers leave and buy elsewhere. Your AI agent responds in seconds to every customer — accurately, every time.
One Agent. Every Customer.
Zero Gaps.
Train once on your business content. Your agent handles every customer question accurately, captures every lead and books every appointment around the clock.
Support. Sell. Capture.
Book. Automatically.
Your AI agent is not just a support tool. It answers questions, qualifies leads, guides sales and books appointments all from a single conversation.
Intelligent Conversations
Human-like responses trained on your specific business. Accurate answers to any question about your products, services or policies. Tone adapts in real time to match each customer.
Lead Capture and Sales
Every visitor who asks a question is a potential lead. Your agent captures contact details, qualifies intent and fills your pipeline automatically. Sales and checkout guidance keeps customers moving forward.
Multilingual. Global Reach.
Customers write in their language and receive an instant reply in it. No configuration. No per-language training.
Analytics, CRM and Handoff
Every conversation logged, every interaction measured. Leads flow into your pipeline automatically. When a query needs a human, the agent hands off seamlessly with full conversation history attached.
Every Question Answered.
Every Lead Captured.
Train your agent once on your business. It handles the rest every conversation, every language, every time zone.
Accurate Answers to Any Question
Upload your FAQs, product documents, policies and content. Your AI agent learns everything about your business and gives accurate, on-brand answers not generic responses that frustrate customers. Train it in minutes, update it any time.
Every Language. Zero Setup.
The agent reads each message and replies accordingly. Zero configuration.
Lead Capture and Pipeline Filling
Every conversation is an opportunity. Your agent captures name, email and intent and sends the lead straight to your CRM. No lead slips through overnight, at weekends or during peak periods.
Booking Facilitation
Customers can book appointments, demos or consultations directly from the chat. Your agent qualifies, schedules and confirms no back-and-forth email chains, no missed bookings at 2am.
Analytics and Conversation Insights
See what customers are asking most, where conversations succeed and where they need improvement. Full conversation history per customer. Analytics dashboard updated in real time.
AI Handles It. Humans Step In When It Matters.
Your AI agent manages the vast majority of customer interactions automatically. When a conversation needs a human touch, it hands off to your team with full conversation history attached no customer repeats themselves, no context is lost.
Every one answered. Instantly."
AI Support Costs a Fraction
of a Human Team.
The average support ticket handled by a human costs £12. Your AI agent handles thousands for the cost of your Machinence plan.
Businesses Supporting Customers
Without Extra Headcount.
From solo founders to growing teams, Machinence AI agents handle customer support around the clock without a growing payroll.
I was spending three hours every day answering the same customer questions by email. I set up the AI agent in an afternoon, trained it on my FAQs and product pages and within 48 hours it was handling over 90% of enquiries on its own. I got my mornings back.
We sell to customers across Europe and previously had no way to support French and German customers properly. The AI agent handles all three languages seamlessly. Our European conversion rate went up 34% in the first two months because customers could actually get answers.
We were missing leads overnight and at weekends because nobody was available to respond. Since connecting the AI agent to our CRM, every enquiry is captured and qualified automatically. Our sales pipeline went from 12 leads a week to 40. Same traffic, just no missed opportunities.
Live in Minutes.
Trained on Your Business.
Set up your AI agent in an afternoon. Upload your content once and it starts handling conversations immediately.
Create Your Agent
Give your agent a name, choose a tone professional, friendly or casual and write a welcome message. Takes under five minutes.
Train It on Your Business
Upload your FAQs, product pages, documents and policies. Your agent learns everything about your business and can answer any question accurately from day one.
Brand It as Your Own
Set your brand colours, upload your avatar and match the agent to your website identity. Customers see your brand, not a generic chatbot.
Connect to Your CRM
Captured leads are added to your CRM instantly with the full conversation attached. Your team sees context without asking.
Go Live and Step Back
Publish your agent to your website or store. It starts handling conversations in any language, capturing leads and booking appointments around the clock.
Trained on You.
Sounds Like You.
Generic AI gives generic answers. Machinence trains your agent on your specific content so every response is accurate, relevant and on-brand for your customers.
Trained on your documents and FAQs
Upload any content and your agent learns it. Product details, policies, pricing, FAQs all answered accurately.
Real-time tone adaptation
The agent reads the customer's message and adapts its tone more formal for a complaint, warmer for a simple question.
If Customers Ask Questions
You Need This.
Any business that receives customer enquiries. Ten messages a week or ten thousand — your agent handles them all.
Choose Machinence AI Agent if...
Consider alternatives if...
All 18 AI Agent Tools
at a Glance.
Every tool to support, capture, qualify and convert customers. All included from day one.
One Agent.
Every Customer.
Zero Gaps.
Standalone chatbots are isolated tools. Machinence AI agents connect to your CRM, bookings system and analytics so every conversation creates value leads are captured, appointments are booked and every interaction is recorded against the customer profile automatically.
Every lead goes straight into your CRM. Name, email, conversation summary and intent all captured automatically and attached to the contact record without any manual input from your team.
Every supported language with zero configuration. Language is matched automatically. Your agent replies in whatever the customer writes in.
Analytics update in real time. See which questions come up most, how conversations end and where your agent can be improved all from your Machinence dashboard.
Everything About
Machinence AI Agents.
Common questions about training, languages, lead capture and how AI agents differ from basic chatbots.
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