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Transform Your Customer Service with AI

More than a chatbot. Build an AI-powered, multilingual customer support agent that provides instant,
personalised assistance 24/7, saving time and delighting customers.

Powerful AI Agent Features

Your Machinence AI Agent doesn’t just chat, it drives sales, captures leads and strengthens your brand around the clock.

Conversations That Convert

Human-like replies that keep customers engaged day and night.

Accurate Business Answers

Trained on your FAQs, documents and content for reliable support.

Never Miss a Lead

Captures details, qualifies prospects and keeps your pipeline full.

Bookings and Sales Made Easy

Guides customers through calls, demos and purchases effortlessly.

Smart Engagement

Understands intent, nudges visitors and adapts tone in real time.

Support That Looks Like You

Custom colours, avatar and tone to match your brand identity.

AI Support That Feels Human

Machinence AI agents reflect your brand’s voice and knowledge, delivering natural, personalised responses that build trust and loyalty.

Against All Odds
Against All Odds

Set Up in Minutes, Control in One Place

Create your agent in minutes with your chosen name, tone and welcome message. Manage every conversation from a single, intuitive dashboard.

Trained on Your Business

Upload your own FAQs, documents and product details so your AI agent always delivers accurate, relevant answers tailored to your business.

Against All Odds

Powering your
online presence

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Cooking & Baking

Global Reach With 80+ Languages

Your AI Agent communicates in 80 languages on command, offering accurate, natural support in the language your customers prefer, wherever they are in the world.

Frequently Asked Questions

What is an AI customer support agent?+
An AI customer support agent is a virtual assistant powered by artificial intelligence that provides instant, automated help to your customers 24/7.
How is this different from a standard chatbot?+
Unlike basic chatbots with scripted replies, Machinence AI Agents learn from your business content and deliver accurate, human-like responses tailored to your customers.
Can AI chatbots replace live chat agents?+
AI can handle the majority of enquiries instantly. For complex cases, conversations can be seamlessly escalated to a human agent.
Are AI customer support tools good for small businesses?+
Yes. They reduce costs, save time and give small businesses enterprise-level support without needing a large team.
Can an AI agent increase sales?+
Absolutely. Machinence AI Agents capture leads, qualify prospects, book appointments and guide customers through checkout to boost conversions.
How do I train my AI agent?+
Simply upload FAQs, documents and product details. Your agent uses this content to provide accurate, reliable answers.
Is customer data safe with AI chatbots?+
Yes. Machinence runs on secure cloud infrastructure to keep your data and customer conversations protected.
Do customers like talking to AI agents?+
Yes. When responses are instant, accurate and personalised, customers value the convenience and availability of 24/7 AI support.

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