Business Email · included with your domain

Get 100 business email addresses, free with your plan.

hello@yourbusiness.com, straight to the inbox you already use. Every order, invoice and booking email sent from your own domain, even at 3am.

100
Aliases on your own domain
9,000
Free branded sends, every month
2–5
Minutes of guided setup
£0
Included with your plan
Why it matters

Your email address is your first impression.

Customers decide whether to open, trust and pay you before they read a word. A branded address wins that moment every time, and here it costs you nothing extra.

Without business email
Y
yourshop123@gmail.comRe: re: your order??
Looks like a side project Easy to mistake for spam The address was never really yours
With business email
H
hello@yourshop.comYour order is on its way
Trusted at a glance Remembered and reused Yours for as long as you own the domain
Google Workspacetypically from £5 per user, per month
Microsoft 365typically from £5 per user, per month
Machinence£0 · included with your plan
The 4-step setup

Professional email, live in one coffee break.

A guided wizard walks you through everything. No mail servers, no migrations, and you keep the inbox you already love.

1Choose your domainOne you bought here, or one you already own
2Pick where mail arrivesGmail, Outlook, Yahoo, anything
3Create your addresseshello@, info@ and sales@, one click each
4Turn on branded sendingPaste one free API key. We wire the rest
Email is liveReceiving & sending on your domain
Setting up your emailLive in 2–5 min
01RECEIVE · FREE FORWARDING

100 addresses. Zero new inboxes.

Create info@, Marketing@ and Sales@ on your own domain in one click. Every message forwards straight to the personal inbox you already check, so nothing about your day changes.

One-click suggestions for hello@, info@, sales@ and support@
Forwards to Gmail, Outlook, Yahoo, any inbox you like
Up to 100 aliases on your domain, add or remove them anytime
Live and receiving within 5 to 30 minutes
panel.machinence.io/email-setup
Your domain routing info@, Marketing@ and Sales@ aliases into one personal inbox
02SEND · BRANDED AUTOMATION

Automated emails, sent as you.

Authorise your sender, connect your mailbox provider and we auto-configure SPF, DKIM and DMARC for maximum deliverability. Automated sending is usually live within 30 minutes.

Free forever 9,000 emails a month No card required No expiry HTTP API, none of SMTP's flakiness Your own isolated sender reputation Verified sender status
panel.machinence.io/email-setup · step 4
Sender verified in Brevo, mailbox provider connected, MX SPF DKIM DMARC verified, automated sending live within 30 minutes
03 ALWAYS ON · TRANSACTIONAL

Working while you sleep.

Something happens in your business and the right email goes out, on time, from your address. Carts get recovered. Invoices get paid. Customers get answered. All while you're asleep.

Tonight, on autopilot every send automated
What happenedYour email engineWhat your customer received
support@yourbusiness.com
03:12Cart abandoned
Come back reminder → emma@… · 10% code insideSent
03:47Order #1042 placed
Order confirmation → j.woods@…Sent
05:20Invoice INV-208 due in 3 days
Payment reminder with Pay Now buttonSent
07:00Appointment tomorrow
Booking reminder · 24h beforeSent
08:15Order delivered
Review request → leave a reviewSent
09:02New website enquiry
Instant reply · we'll be in touch todaySent
You were asleep. Your email wasn't.
Order confirmations Status & tracking updates Cart recovery + AI picks Invoice reminders + Pay Now Payment receipts Booking reminders Review requests Renewal notices Enquiry auto-replies
04RELIABILITY · THE OUTBOX

Never loses an email. Ever.

Hit your daily allowance? Sends are safely queued in the outbox and retried the moment quota returns. Nothing is ever dropped, and order confirmations always jump ahead of marketing.

A live meter tracks your daily allowance as you send
Blocked sends queue safely and retry after the midnight reset
Transactional email is prioritised over campaigns
Send as you@yourbusiness.com from Gmail, Outlook or any SMTP provider
Two-way Gmail and Outlook sync via OAuth, send and receive without leaving your inbox
panel.machinence.io/email/outbox
Daily allowance meter at 237 of 300, emails safely queued in the outbox and retried automatically after the midnight reset
05GROW · EMAIL MARKETING

Campaigns and sequences, from the same address.

Ready to grow? Send campaigns and multi-step automated sequences from your branded address too. Build workflows in a visual drag-and-drop builder and let the AI assistant draft the copy.

One-off campaigns with A/B testing and automated follow-ups
Segment by purchase history, tags, engagement and lead score
Open rate, click rate, bounces and unsubscribes per campaign
Sequence builder from hello@yourbusiness.com
TRIGGER Joined your list EMAIL Welcome + 10% off WAIT 2 days CONDITION Opened it? yes no EMAIL · VARIANT A New arrivals picked for you EMAIL · VARIANT B A friendly nudge back
Every step sends as hello@yourbusiness.com, drag, drop, done
06SWITCHING · MIGRATION & SUPPORT

Switching is painless. Support is human.

Bring your existing addresses over in minutes and manage every alias from one simple admin panel. And if you ever get stuck, a real person helps you out.

Easy migration from your current email setup
Simple admin, every address and toggle in one panel
Your addresses are portable, take them with you if you ever leave
Real support from real humans, not bots
machinence.io/support
Easy migration of existing addresses, simple admin panel and real human support
The scary DNS bit

DNS records, handled for you.

MX, SPF, DKIM and DMARC keep your email out of spam folders. If your domain lives with us, we set them all. If it lives elsewhere, we hand you exactly what to paste.

Domain bought on Machinence

Everything configured automatically

MXroutes inbound mail to your forwarding
SPF · TXTauthorises sending on your behalf, merged safely
DKIMsigns every outbound email
DMARCsets your authentication policy
VERIFYproves domain ownership for sending

Zero clicks. Records are pushed the moment you finish the wizard, and your existing SPF is merged without collisions.

Domain at GoDaddy, Namecheap, Cloudflare…

Records shown with copy buttons

MXmx1.improvmx.com · priority 10
SPF · TXTv=spf1 include:spf.improvmx.com …
DKIMCNAME → brevo1._domainkey…
DMARCv=DMARC1; p=none; rua=…

Copy, paste, done. Add them at your registrar and mail starts flowing in 5–30 minutes.

Your next email could come
from hello@yourbusiness.com

Two to five minutes of setup. A lifetime of looking like the real business you are.

Free with your plan Keep your current inbox 9,000 free branded sends a month Your addresses stay yours
FAQ

Questions, answered.

Do I have to move away from my Gmail or Outlook inbox?

No, that is the whole point. Your branded addresses forward straight into the inbox you already use, and you read and reply from there. Nothing about your routine changes except how professional your address looks.

How long until my new addresses start receiving email?

DNS propagation takes 5 to 30 minutes. For domains bought on Machinence the records are pushed automatically; for external domains it starts as soon as you've added the records we show you at your registrar.

What is Brevo and why do I need it?

Brevo is a free email sending service. Connect it and every automated email sends from your own branded address instead of a generic platform one. It is free forever, 300 emails a day, no card, no expiry, and you get your own isolated account so your sender reputation is never affected by other businesses.

Which emails send automatically?

Order confirmations, order status updates with tracking, multi-step abandoned cart reminders with AI product recommendations, invoice payment reminders with a Pay Now button, payment receipts, booking reminders 24 hours and 1 hour before, review requests, subscription renewal notices and website enquiry auto-replies.

What happens if I hit the 300-a-day limit?

Nothing is lost. Emails over the limit are queued in the outbox and sent automatically after midnight when the allowance resets. Transactional emails are always prioritised over marketing in the queue, and the Email Allowance widget shows your live daily usage.

Can I reply from my branded address, not just receive?

Yes. Connect your Gmail account with one click and manual replies send directly from your branded address, threaded in your CRM inbox. If Gmail isn't connected, replies can still go out via Brevo. Manual replies share the same daily allowance as automated sends.

My domain is at GoDaddy, Namecheap or Cloudflare. Does this still work?

Yes. Every required record (MX, SPF, DKIM, DMARC and verification) is displayed with a copy button so you can paste them at your registrar. Once added, everything works exactly the same as a Machinence-purchased domain.

Can customers unsubscribe from my emails?

They can unsubscribe from marketing emails, as they should be able to. Transactional emails like order confirmations, receipts and invoice reminders always deliver, because customers need them.

How many addresses can I create?

Up to 100 aliases on your domain. Each takes one click to create, can be added or removed anytime, and appears as a card with a green checkmark and its forwarding destination.

Can I take my email addresses with me if I leave?

Yes. The addresses live on your domain, and your domain is yours. If you ever move on, your addresses move with you. No lock-in.

What does this cost?

Nothing. Business email is included with your Machinence plan. Forwarding is free, and branded sending runs on a free tier of 9,000 emails a month (300 a day), free forever, no card required. If you ever outgrow that, you can upgrade the sending tier whenever you like.

Set up your business email
Hi 👋 I'm Machinence AI. I'm here to help you.