Customer Manager

Turn Every Lead Into
a Loyal Customer.

The command centre where every website visit, sale, email, payment, review and chatbot conversation becomes one unified customer story.

Start 7-Day Free Trial
4.9 Google Rating Cancel anytime, no contracts Included in every plan
The Command Centre

Your entire business.
One customer record.

Every tool feeds into one unified view. See exactly what every customer has done, is doing, and will do next.

Website12 visits today
Store3 orders pending
Email847 opens
Chatbot5 new leads
Social28 engagements
Reviews2 new 5-star
SJ
Sarah Johnson
Lead Score: 87/100
Hot Lead
Just nowVisited pricing page (3rd time)
2m agoChatbot: "Do you offer monthly plans?"
1h agoOpened welcome email
YesterdayLiked Instagram post
2 days agoAdded 2 items to cart (£340)
3 days agoFirst website visit via Google
AI RECOMMENDATION
Send personalised offer. Sarah has visited pricing 3 times and has £340 in cart. 89% close probability.
Payments£4,230 today
Invoices7 sent this week
Analytics+23% conversion
Calendar4 bookings today
HR2 onboarded
ContentBlog published
See It In Action

Where leads become revenue.

This is your business inside Machinence. Every visitor, conversation and payment is captured, scored and pushed toward the close, automatically.

Machinence CRM turning a stream of leads into revenue through one central hub

Your Pipeline, Always Moving.

Drag-free. Every captured lead drops into the right stage and climbs toward Won, while AI scores the hottest deals in real time.

New Lead 12
AB
Aaron BlakeWebsite form
MC
Maya ChoChatbot
JD
Jonas DahlInstagram
Contacted 8
MB
Marcus BellEmail opened 4×
SJ
Sarah JohnsonScore 87 · Hot
Qualified 5
LF
Liam Foster£3,400 quote
NK
Nadia KhanScore 92 · Hot
Won +3
ET
Elena Torres£5,200 closed
MW
Marcus Webb£2,800 closed
Open Pipeline ValueLive across all stages
£0+18% this month

Real Businesses. Real Pipelines.

Build any kind of website you like. The instant a visitor fills in a form, books a slot or pays, the CRM pulls their details in for you. No copying, no exporting, no manual entry.

A business website with Machinence contacts, smart selling and calendar connected

Contacts & Payments, Captured

The moment someone enquires or checks out, their name, card details and booking land straight in the CRM. Every paying customer becomes a record on its own.

Contacts Smart Selling Calendar
A business website powered by Machinence contact management and sales automation

Leads Managed & Nurtured

Every enquiry from any page becomes a managed contact and fires off your sales automation by itself, so no lead is ever lost, missed or forgotten.

Contact Management Sales Automation
Sales Pipeline

Watch customers move
through your funnel.

Real leads. Real revenue. Watch it happen live.

Live Activity
142New Leads
63%
89Engaged
38%
34Quoted
82%
28Customer
68%
19Advocate
Machinence CRM activity timeline showing five years of order history and a live lead funnel
Activity & Analytics

Every move, on one timeline.

From the first click to the fifth repeat order, Machinence records the entire customer journey, then turns it into charts you can actually act on.

Unified activity timeline

Every email, call, order, review and site visit in one chronological view, with no tab-hopping.

Multi-year trends

Spot your best months, busiest stages and seasonal patterns across a full five-year window.

Reporting built in

No spreadsheets, no exports. Analytics live inside the CRM and included in every plan.

One Hub. Everything Connected.

Every tool you use, feeding one CRM.

Website, store, email, chatbot, payments, calendar, reviews and more, all pouring live data into one single customer record. Watch it flow.

Why Switch

The CRM that
replaces them all.

Feature Machinence HubSpot Salesforce Zoho
Contact Management✓ Included£40/mo£75/mo£25/mo
Sales Pipeline✓ Included£40/mo£75/mo£25/mo
Email Marketing✓ Included£15/mo+Add-on£12/mo
AI Lead Scoring✓ Included£800/mo£150/moNo
Website Builder✓ Included£20/mo+NoNo
Online Store✓ IncludedNoNoNo
Invoicing & Payments✓ IncludedNoAdd-on£15/mo
Website Chatbot✓ Included£45/moAdd-onNo
Social Publisher✓ Included£15/mo+No£10/mo
Bookkeeping✓ IncludedNoNoNo
Monthly Cost £99/moflat · all 22 tools £975+/mothese 10 only £300+/mothese 10 only £87+/mothese 10 only

One flat £99/mo gets you all 22 tools — these 10 plus 12 more. One login. No add-ons. No hidden costs.

Calculate Your Savings

How much could
you save?

500
Typical CRM cost
£185/mo
HubSpot + add-ons
Machinence
£99/mo
Everything included
You save £1,032 per year
Start 7-Day Free Trial
What People Say

Founders love
Machinence.

★★★★★
"Replaced HubSpot, Mailchimp and Calendly with one platform. We are saving over £200 every month."
Rajesh PatelPatel Digital Solutions, Mumbai
★★★★★
"£99 a month for an entire business platform with CRM, website, store, email and invoicing. HubSpot charges three times that for just the CRM alone."
Sarah MitchellMitchell Creative Agency, Toronto
★★★★★
"Built my entire coaching business in one afternoon. Website, CRM, payments, email. All connected."
Carlos FernándezFernández Coaching, Barcelona
★★★★★
"AI lead scoring is a game changer. I know exactly who to follow up with and when."
Jennifer LawsonLawson Consulting Group, New York
★★★★★
"We were spending over £300 a month on Salesforce and Mailchimp. Switched to Machinence at £99 and got ten times more tools. The savings are unreal."
Anita SharmaBrightPath Education, Delhi
★★★★★
"Why would anyone pay £150 a month for HubSpot CRM when Machinence gives you the CRM plus 21 other tools for £99? It makes zero sense."
David ChenChen Architecture Studio, Vancouver
★★★★★
"Replaced HubSpot, Mailchimp and Calendly with one platform. We are saving over £200 every month."
Rajesh PatelPatel Digital Solutions, Mumbai
★★★★★
"£99 a month for an entire business platform with CRM, website, store, email and invoicing. HubSpot charges three times that for just the CRM alone."
Sarah MitchellMitchell Creative Agency, Toronto
★★★★★
"Built my entire coaching business in one afternoon. Website, CRM, payments, email. All connected."
Carlos FernándezFernández Coaching, Barcelona
★★★★★
"AI lead scoring is a game changer. I know exactly who to follow up with and when."
Jennifer LawsonLawson Consulting Group, New York
★★★★★
"We were spending over £300 a month on Salesforce and Mailchimp. Switched to Machinence at £99 and got ten times more tools. The savings are unreal."
Anita SharmaBrightPath Education, Delhi
★★★★★
"Why would anyone pay £150 a month for HubSpot CRM when Machinence gives you the CRM plus 21 other tools for £99? It makes zero sense."
David ChenChen Architecture Studio, Vancouver
★★★★★
"4.9 stars for a reason. This platform genuinely replaces ten tools we were paying for separately."
María LópezLópez Beauty Studio, Madrid
★★★★★
"My revenue is up 40% since switching. The CRM pipeline gives me total visibility on every deal."
Michael ThompsonThompson Property Group, Chicago
★★★★★
"I was paying £300 a month for separate tools. Machinence does it all for £99. Absolute no brainer."
Priya KapoorKapoor Fashion House, Bangalore
★★★★★
"The chatbot captures leads around the clock and feeds them straight into the CRM. Genius."
Robert TremblayTremblay Real Estate, Montreal
★★★★★
"Best business decision I made this year. Set up in five minutes and it has been running ever since."
Isabella GarcíaGarcía Wellness Centre, Valencia
★★★★★
"Reviews, bookkeeping, website, store. All from one dashboard. This is the future of business software."
Vikram MehtaMehta Tech Ventures, Hyderabad
★★★★★
"4.9 stars for a reason. This platform genuinely replaces ten tools we were paying for separately."
María LópezLópez Beauty Studio, Madrid
★★★★★
"My revenue is up 40% since switching. The CRM pipeline gives me total visibility on every deal."
Michael ThompsonThompson Property Group, Chicago
★★★★★
"I was paying £300 a month for separate tools. Machinence does it all for £99. No brainer."
Priya KapoorKapoor Fashion House, Bangalore
★★★★★
"The chatbot captures leads around the clock and feeds them straight into the CRM. Genius."
Robert TremblayTremblay Real Estate, Montreal
★★★★★
"Best business decision I made this year. Set up in five minutes and it has been running ever since."
Isabella GarcíaGarcía Wellness Centre, Valencia
★★★★★
"Reviews, bookkeeping, website, store. All from one dashboard. This is the future of business software."
Vikram MehtaMehta Tech Ventures, Hyderabad
AI Intelligence

AI that thinks
for your business.

Your CRM analyses every interaction and generates next-best actions, predicts churn, scores opportunities and automates follow-ups.

Next Best Action

AI recommends what to do next with each lead. Call, email, discount, or wait.

Churn Prediction

Spot customers at risk before they leave. AI flags disengaged contacts automatically.

Opportunity Scoring

Every lead scored 0-100 based on behaviour and engagement. Focus on deals that close.

Auto Follow-Ups

AI schedules personalised reminders, check-ins and nurture sequences automatically.

More leads.
More revenue.

Start converting leads into customers today. No agency. No separate CRM subscription. Just results.

Start for Free
AI lead scoring Pipeline view Workflow automation Included in every plan
FAQ

Everything you need to know.

What is the Machinence Customer Manager?

A full CRM and sales pipeline built into the Machinence platform. It automatically captures leads from your website, chatbot, store, email campaigns and social media. Every customer interaction is tracked in one unified timeline with AI-powered lead scoring and automated follow-ups.

How is this different from HubSpot or Salesforce?

HubSpot and Salesforce are standalone CRMs that need integrations with other tools. Machinence includes the CRM alongside 21 other tools: website builder, store, email marketing, invoicing, bookkeeping, chatbot, SEO and more. Everything is natively connected. No add-ons, no extra costs, no broken integrations.

Does the CRM cost extra?

No. The full CRM with pipeline, AI lead scoring, activity tracking, contact management and automation is included in every Machinence plan at £99 per month. There are no per-seat charges, no feature gates and no hidden costs.

Can I import my existing contacts?

Yes. You can import contacts via CSV from any CRM including HubSpot, Salesforce, Zoho, Pipedrive and others. All contact data, notes and tags will be preserved during the import.

How does AI lead scoring work?

Every contact receives a score from 0 to 100 based on their behaviour: website visits, email opens, chatbot interactions, purchases and engagement patterns. The AI updates scores in real time and recommends the best next action for each lead.

Is there a free trial?

Yes. Every Machinence plan comes with a 7-day free trial and you do not need a credit card to start it. You can cancel anytime before the trial ends and you won't be charged. Full access to the CRM, all 26 AI tools and every feature on the platform from day one.

What happens when I cancel?

You can cancel anytime. Your data remains accessible for 30 days after cancellation and can be exported at any time. There are no cancellation fees or lock-in contracts.

How many contacts can I store?

Every plan includes generous contact limits that scale with your business. Unlike HubSpot which charges more as your contact list grows, Machinence keeps pricing simple and predictable.

Hi 👋 I'm Machinence AI. I'm here to help you.