Turn Every Happy Customer Into Your Best Marketing Asset
Collect, manage and display customer reviews automatically. AI-powered moderation, verified badges, embeddable widgets and full analytics - all in one platform.
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Why It Matters
Your Reputation Is Being Built Right Now
Whether you manage it or not, customers are talking. Here is why every business needs a review strategy.
Reputation Drives Revenue
Businesses with 4+ star ratings earn significantly more revenue than those without reviews or with poor ratings.
Customers Trust Customers
Reviews from real buyers carry more weight than any advertising. Authentic social proof converts browsers into buyers.
Reviews Boost Search Rankings
Google prioritises businesses with frequent, high-quality reviews. More reviews means more organic visibility.
No Reviews Loses Sales
57% of consumers will not use a business that has fewer than 4 stars. Silence is damaging your bottom line.
Unmanaged Reviews Are a Risk
One unanswered negative review can undo months of goodwill. AI moderation keeps your reputation protected 24/7.
Manual Collection Does Not Scale
Asking customers one by one is inefficient. Automated review requests collect 3x more reviews with zero extra effort.
Real Reviews. Real Results.
See How Reviews Look on Your Site
This is exactly what your customers will see - beautiful, trust-building reviews powered by Machinence.
Based on 1,247 verified reviews
Sarah M.
Founder, Bloom Interiors“Machinence completely transformed how we collect and display reviews. Within two weeks we had 80 new verified reviews on our website and our conversion rate jumped noticeably. The AI moderation catches spam before it even reaches us.”
Priya K.
Owner, Kaya Skincare“The automated email requests sent right after purchase are a game changer. We were collecting maybe 5 reviews a month manually. Now we get 40 to 50 without lifting a finger.”
Amara T.
CEO, Thread & Stitch“The embeddable widget looks incredible on our product pages. Customers can see real photo reviews right where they are making the purchase decision. Sales are up 22% since we added it.”
Jade L.
Director, Petal & Co“The analytics dashboard shows exactly which products are getting the best reviews and which need attention. I use it every Monday morning to plan the week.”
Nina R.
Founder, Studio Noor“Setup was incredibly fast. I had reviews displaying on my site within the same day. The verified purchase badge gives customers so much more confidence. Highly recommend.”
Gareth R.
Paine Accountants“As a B2B firm we were sceptical about review management software. But the professional presentation and AI spam detection made it a no-brainer. Our Google rating went from 3.9 to 4.7 in 6 weeks.”
What Our Clients Say
Founders Who Transformed Their Reputation
Real businesses. Real results. No filters.
“I went from dreading negative reviews to actively enjoying the process. Machinence catches the spam, highlights the gold, and makes it all look beautiful on our site. It is the single best tool we added this year.”
“The automated review requests have completely changed our collection rate. We used to struggle to get 10 reviews a month. Now we average 60 and our Google ranking has climbed two positions.”
“The widget embed is so clean and professional. Our product pages now convert 22% better since we added live review displays. The photo reviews in particular build incredible trust.”
All 16 Tools
Everything You Need to Dominate Your Reputation
Every tool you need to collect, protect, display and analyse reviews - included in your Machinence plan.
Collect Reviews Automatically
Get more reviews with zero manual effort
Auto-Request Reviews
Trigger review requests automatically after purchase, delivery or service completion.
Automated Email Requests
Beautiful branded emails sent at the perfect moment to maximise response rates.
Review Collection Campaigns
Run targeted campaigns to your entire customer base and collect reviews at scale.
Customer Coverage Tracking
See which customers have reviewed and which still need a nudge.
Display Reviews That Convert
Show social proof exactly where it drives decisions
Display Reviews on Website
Publish curated reviews directly on your website with one click.
Website Testimonials Section
A beautiful, responsive testimonials section built right into your site.
Product Page Review Display
Show star ratings and reviews on every product page to boost conversions.
Embeddable Review Widget
Drop a review widget onto any page with a single line of embed code.
Photo and Video Reviews
Let customers submit photo and video reviews that bring products to life.
Protect Your Reputation
AI keeps your review profile honest and clean
AI Spam Detection
Automatically flag and remove fake, spam and competitor-planted reviews.
AI-Powered Moderation
Smart moderation approves genuine reviews instantly and holds suspicious ones for review.
Verified Purchase Badges
Every review from a real customer gets a verified badge that builds buyer confidence.
Review Status Management
Manage reviews across three clear states: Awaiting, Live and Flagged.
Track and Optimise Performance
Understand what is working and where to improve
Average Rating Tracking
Monitor your overall star rating over time and see how it trends.
Review Analytics Dashboard
Full reporting on review volume, sentiment, sources and customer coverage.
Frequently Asked Questions
How does automated review collection work?+
Can I display reviews on my existing website?+
How does AI spam and fake review detection work?+
What are verified purchase badges?+
Can customers leave photo and video reviews?+
Will more reviews improve my Google ranking?+
Is review management included in my Machinence plan?+
How quickly can I start collecting reviews?+
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